Get ready, Gen Z (born in 1995) is turning 21 this year and entering the workforce with minds and manners like no other generation has before. This generation has grown up with an abundance of technology. From a young age many had smartphones, so texting is a very common form of communication. As this young generation steps into the professional world, they need to differentiate between texting socially versus texting for business. It has become more common to text with coworkers and clients, so understanding the boundaries is important. To help Gen Z determine how to communicate effectively when texting for business, GetVoIP created this infographic on the 10 commandments of business texting.
Once confined to casual conversation between friends, acquaintances or internet dates, texting is quickly making the crossover into our work lives. With more than 350 billion text messages sent worldwide on a monthly basis, according to research compiled by Open University, it’s no surprise the preferred method of contact is being used in the business as well. Especially since 90% of people will read a text message within the first three minutes of receiving (MobileSquared whitepage) texting proves to be a prime tool for business communications. The challenge, however, is how to manage the off-the-cuff nature of the medium with the seriousness of the subject matter. If you want to avoid a faux pas, your business texting should follow a firm set of rules.